A large multinational corporation with a corporate headquarters in a metropolitan area was facing challenges in managing the daily influx of visitors, vendors, and contractors. The existing manual sign-in process led to long queues, security risks, and inefficient visitor tracking.
Challenges
- manual visitor registration
- the lack of real-time visitor data made it difficult to keep track of visitors on the premises at any point of time
- data inaccuracy and compliance issues
- poor visitor experience
Strategies and solutions
- pre-registration of visitors by company employee with whom the visitor is scheduled to meet
- visitors receive SMS with a token number
- visitor pass is generated on sharing the token number with the security team by the visitor on his arrival at the company gate
- e-mail notification is sent to the concerned company employee
- visitor pass is printed and given to the visitor
Key benefits
- ease of operation
- improved data accuracy
- automated approval process
- real-time notifications
- SMS notifications
- efficient retrieval of details
- accurate TAT from parking to gate-out